Accessibility statement

We want this site to be usable by everyone, including people using a screen reader, navigating by keyboard, or viewing at high zoom. This statement sets out where we have got to and what is still outstanding.

The standard we work to

We build to WCAG 2.2 level AA. There is no UK regulation that imposes a specific standard on a private business website, but the Equality Act 2010 places an anticipatory duty on service providers to remove barriers rather than wait for a complaint, and WCAG 2.2 AA is the benchmark we and our clients work to.

What we have done

• Every page has one H1 and a heading structure that does not skip levels
• A skip link to the main content, and semantic landmark regions on every page
• A visible focus indicator on everything reachable by keyboard
• Interactive targets of at least 24 by 24 CSS pixels
• Text contrast of at least 4.5:1, and 3:1 for large text and interface components
• Pages that reflow at 320 pixels wide and at 400% zoom without horizontal scrolling
• Descriptive alternative text on meaningful images, and empty alt attributes on decorative ones
• Visible form labels rather than placeholder-only fields, with errors described in text and not by colour alone
• Animation suppressed for anyone whose device requests reduced motion
• No carousels, no autoplaying media, and no content that moves without being asked

Known issues

Links that sit inline within a sentence, such as the link to this policy from our contact form, are smaller than the 24 by 24 pixel target we apply everywhere else. WCAG 2.2 exempts inline links from that requirement, and enlarging them would break the line spacing of the surrounding text, so we have left them as they are.

How this was tested

Automated testing with axe-core against the WCAG 2.0, 2.1 and 2.2 rule sets at levels A and AA, across all 20 pages of this site. The most recent run was on 9 September 2026 and returned zero violations.

Automated tools cover roughly a third of the WCAG success criteria, so the rest was checked by hand:

• A full keyboard pass over 35 focus stops, checking the focus order, a visible focus indicator at every stop, and that nothing traps focus
• Target sizes measured against the 24 by 24 pixel minimum, and page reflow at 320 pixels wide and at 400% zoom
• Colour contrast checked against the design tokens themselves rather than judged by eye

Screen reader testing

On 9 September 2026 the contact form was tested with NVDA and with Windows Narrator. Three things were confirmed by listening: every field announced its own label, required fields announced that they were required, and submitting the form empty announced the error rather than failing silently. The last of those is the failure that loses enquiries.

That testing covered the contact form. The rest of the site has not had a screen reader review. A fuller review is intended.

If you use a screen reader and something here does not work,tell us and we will fix it.

Telling us about a problem

If something on this site is hard to use, please emailjames@jambojimbo.com and say which page and what happened. We will reply within one working day and tell you when we expect to have it fixed.

If you need something from this site in a different format, ask and we will send it to you.